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In-Studio Hours

@ Acupuncture & Holistic Care, 3 Sculps Hill Rd, Orwigsburg, PA 17961

Mondays 10am-7pm
Thursdays 4:30pm-8pm
Fridays 10am-7pm
Saturdays 10am-2pm
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Cancellation Policy

I understand that life can sometimes interfere with scheduled appointments. I ask that you let me know with as much notice as possible if you need to cancel or reschedule. Extenuating circumstances will be taken into consideration on a case-by-case basis.

Cancellation Fees

Cancel BEFORE 24 hours of appointment - No charge.
Cancel WITHIN 24 - 5 hours of appointment - First time: 50% service charge. Subsequently: 100% service charge.
Cancel WITHIN 5 - 0 hours of appointment - 100% service charge. 

                                                                              

No-Show Policy

Time is valuable, especially in an appointment-based industry. The no-show policy is as follows:

1st Offense - 100% service charge.  Pre-payment in full required to book future appointments.
2nd Offense - 100% service charge.  Unable to book future appointments.

 

Late Arrival Policy

If you arrive late for your appointment, your session may still need to end at its scheduled time. Regardless of the duration of your session due to late arrival, the full session fee applies. Please notify me as soon as possible if you anticipate being late for an appointment. This allows time to make any necessary adjustments to the schedule and accommodate you to the best of my ability.

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Accepted Payment Types

Cash - Cash is always accepted for any session payment, as well as the only way I can accept gratuity.

Credit Card - Credit cards are accepted via PocketSuite (my booking app). All credit transactions do have an additional 3% added to cover processing fees. To avoid this fee, you can pay for your appointment with cash. I cannot accept gratuity via credit card, so if you do wish to offer a tip, please use cash.

Gift Certificates - Digitally available via https://pocketsuite.io/book/FarrOutWellness I also offer physical paper gift certificates.  Call, email, or ask how to purchase one at your next appointment.  Available online in the following increments: $25, $50, $75, $100, $120. If you would like a different amount, just let me know.                      

Tipping Info - Tipping is a client’s option. If you do choose to offer a gratuity, please do so in cash. (I cannot accept tips via credit card or gift certificate.)

Other Notes on Payment - Checks are not accepted for individual appointments.

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Last Updated May 19 2024